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Cookie Policy
When you visit Casinochan Casino, we use cookies and similar technologies to make our site work properly, remember your preferences, and help us understand how players use our platform. This Cookie Policy explains what cookies are, how we use them, and the choices available to you.
What Are Cookies?
Cookies are small text files that are placed on your device - computer, tablet, or mobile phone - when you visit a website. They are widely used across the internet to make websites work efficiently, to improve the user experience, and to provide information to the owners of the site.
Cookies cannot carry viruses or install malicious software on your device. Each cookie is unique to your web browser and contains anonymous information. They do not typically identify you directly as an individual, but they can recognise your browser or device.
In addition to cookies, we may also use similar technologies such as web beacons, pixel tags, and local storage to collect information about how you interact with our site. Throughout this policy, we refer to all of these technologies collectively as 'cookies'.
How We Use Cookies
At Casinochan Casino, we use cookies for a number of purposes that help us deliver a safe, reliable, and enjoyable experience to our Australian players. These purposes include:
- Keeping you securely logged in to your account with us during your session.
- Remembering your language, currency, and display preferences so you do not need to set them each time you visit.
- Ensuring our site loads correctly and all features function as intended across different browsers and devices.
- Detecting and preventing fraudulent activity, helping to protect your account and our platform.
- Understanding which pages and games are most popular so we can continue to improve our offering.
- Delivering content and promotions that are relevant to your interests and location.
We only use the information gathered through cookies in ways that are consistent with this policy and our Privacy Policy. We do not sell cookie data to third parties.
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for our website to function and cannot be switched off. They are usually set in response to actions you take, such as logging in, filling in forms, or setting your privacy preferences. Without these cookies, core services like account access and secure transactions cannot be provided. Because they are essential, they do not require your consent.
Functional Cookies
Functional cookies allow our site to remember choices you make and provide enhanced, personalised features. For example, they may remember your preferred language or the region you are playing from. Information collected by these cookies may be anonymised and they cannot track your browsing activity on other websites.
Analytics and Performance Cookies
These cookies collect information about how visitors use Casinochan Casino - for instance, which pages are visited most often, how long players spend on each section, and whether any error messages are encountered. All information collected is aggregated and therefore anonymous. We use this data solely to improve the performance and usability of our site.
Marketing and Targeting Cookies
Marketing cookies may be set through our site by us or by our trusted advertising partners. They are used to build a profile of your interests and to show you relevant promotions on our site and, where applicable, on other sites. They do not store personal information directly but uniquely identify your browser and device. You can opt out of these cookies at any time using the controls described below.
Third-Party Cookies
Some cookies on our site are placed by third-party services we use, such as analytics providers and payment processors. These third parties have their own privacy and cookie policies which govern how they use data collected through their cookies. We recommend reviewing the relevant policies of any third-party services if you have questions about how they handle your data.
We take care to work only with reputable third-party providers and ensure appropriate data processing agreements are in place. We do not permit third parties to use cookies on our platform for their own independent marketing purposes without our authorisation.
Managing Your Cookie Preferences
You have the right to decide whether to accept or decline non-essential cookies. When you first visit our site, you will be presented with a cookie notice that gives you the option to accept, decline, or customise your preferences. You can update your choices at any time.
You can also control cookies directly through your web browser settings. Most browsers allow you to block or delete cookies, or to be notified before a cookie is stored on your device. The steps to do this vary depending on the browser you use - please refer to your browser's help documentation for guidance.
- Blocking all cookies may prevent some parts of our site from working correctly.
- Deleting cookies will remove previously saved preferences, meaning you may need to set them again on your next visit.
- Disabling strictly necessary cookies may affect your ability to log in or complete transactions on your account with us.
- You can opt out of analytics tracking by using the opt-out tools provided by our analytics partners.
Please note that if you use multiple devices or browsers, you will need to manage your cookie preferences on each one separately.
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or the way we operate our site. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are using cookies.
Your continued use of Casinochan Casino after any changes to this policy are posted will constitute your acceptance of those changes. If you have any questions about how we use cookies, please refer to our Privacy Policy or reach out to our support team through the contact options available on our site.

