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Betting Rules

Our betting rules set out the terms that apply whenever you place a wager through your account with us at Casinochan Casino. Please read them carefully before you play.

General Principles

These betting rules govern all wagering activity conducted through your account with us at Casinochan Casino. They apply to all games, sports markets, and any other betting products available on our platform. By placing a bet, you confirm that you have read, understood, and accepted these rules in full.

These rules form part of our overall Terms and Conditions. Where there is any conflict between these betting rules and the general Terms and Conditions, the general Terms and Conditions will take precedence unless otherwise stated.

We may update these rules from time to time. Any changes will be published on this page, and your continued use of your account with us following any update constitutes acceptance of the revised rules.

You must be aged 18 or over to place any bet with us.
Betting is only available to registered account holders.
You are responsible for understanding the rules of each game or market before placing a wager.
We reserve the right to refuse or restrict betting on any account at our discretion.

Placing and Accepting Bets

All bets must be placed through your account with us using the methods available on our platform. Bets placed via any other channel will not be accepted or recognised.

A bet is only confirmed once you receive a confirmation notification within your account. Until that point, no bet exists and no liability is created on either side.

By submitting a bet, you are making an offer to wager at the displayed odds or under the stated game conditions. We reserve the right to accept or decline any bet without being required to state a reason.

Bet Limits

Minimum and maximum bet amounts apply across all products on our platform. These limits may vary depending on the game, market, or promotion involved. The applicable limits will be displayed at the point of placing your bet. We may also impose individual account limits at our discretion.

Minimum bet amounts are shown within each game or market.
Maximum bet amounts may be lower for certain games, markets, or account tiers.
Your stake must sit within your available account balance at the time of placing.
We do not offer credit betting of any kind.

Bet Settlement and Payouts

All bets are settled in accordance with the specific rules of the game or market in question. Winnings are credited to your account with us following settlement. In the event of a dispute about how a bet has been settled, the settlement rules applicable to that game or market at the time the bet was placed will be used to determine the outcome.

Payouts are processed in accordance with our general withdrawal policy, which is set out in our Terms and Conditions. We aim to settle all bets promptly, though settlement times may vary depending on the product.

Casino Games

For casino games, bets are settled immediately at the conclusion of each game round. The outcome is determined by the game's certified random number generator or, in the case of live dealer games, by the live result as declared by the dealer and confirmed by the game system.

Progressive Jackpots

Progressive jackpot wins are subject to verification before payment is processed. We reserve the right to conduct additional checks to confirm the validity of any jackpot win. We carry out this process as quickly as reasonably possible and will keep you informed of the status of your claim throughout.

Voids, Cancellations, and Errors

We reserve the right to void a bet in certain circumstances. Where a bet is voided, the original stake will be returned to your account with us. We will not be liable for any additional losses or costs beyond the return of the original stake.

Circumstances in which we may void a bet include, but are not limited to:

A technical error occurs that affects the integrity of a game round or market outcome.
A bet is placed in circumstances that constitute a breach of these rules or our Terms and Conditions.
There is evidence of system manipulation, fraud, or collusion.
An obvious pricing, odds, or pay table error has occurred.

In the event of an obvious error - such as an incorrectly displayed price or game outcome - we reserve the right to correct or void the affected bet regardless of whether it has already been settled. Where we identify such an error, we will notify affected players and explain the action taken.

If a game is interrupted due to a disconnection or technical fault before a round is completed, the bet will be handled in accordance with the disconnection policy for that specific game. In most cases, the bet will either be settled based on the state of play at the time of disconnection, or the original stake will be returned to your account with us.

Responsible Betting

We are committed to providing a safe and responsible betting environment. We encourage all players to bet within their means and to approach gambling as a form of entertainment rather than a source of income.

Your account with us includes a range of responsible gambling tools designed to help you manage your play. These tools are available at any time through your account settings and can be activated without delay.

Deposit limits - set daily, weekly, or monthly caps on the funds you add to your account.
Session time limits - choose to receive reminders or end your session automatically after a set period.
Reality checks - on-screen prompts that show your session duration and recent betting activity.
Self-exclusion - take a break from your account with us for a defined period or on a permanent basis.

If you feel that your gambling is becoming a concern, we encourage you to use our responsible gambling tools or to contact a support organisation. In Australia, free and confidential support is available through the National Gambling Helpline, reachable 24 hours a day, seven days a week.

We take our responsible gambling obligations seriously. If we identify patterns of play that may indicate a problem, we may contact you directly or apply protective measures to your account with us. Our goal is to ensure that your experience at Casinochan Casino remains enjoyable and within healthy limits.