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Bonus Terms and Conditions

At Casinochan Casino, we want every player to get genuine value from our promotions. These bonus terms and conditions set out how our offers work, who is eligible to claim them, and what conditions must be met before bonus funds or related winnings can be withdrawn from your account with us.

General Conditions

These bonus terms and conditions apply to all promotions, offers, free spins, and bonuses made available to you through our site. By accepting any bonus or promotional offer from Casinochan Casino, you agree to be bound by these terms in addition to our general Terms and Conditions. In the event of a conflict between these bonus terms and our general Terms and Conditions, our general Terms and Conditions will take precedence unless specifically stated otherwise in a given promotion.

We reserve the right to amend, suspend, or withdraw any bonus or promotional offer at any time and without prior notice, though we will make reasonable efforts to inform players of significant changes. Any changes to these terms will be reflected on this page.

All bonuses and promotions are intended for recreational players only. Casinochan Casino monitors accounts for patterns consistent with bonus abuse or exploitation. Where we reasonably believe a player is abusing our promotional offers, or acting in a manner not consistent with genuine recreational play, we reserve the right to cancel any active bonuses, forfeit associated winnings, and restrict or close the relevant account. Decisions made in relation to bonus abuse are at our sole discretion.

Eligibility

Who Can Claim Bonuses

To be eligible for a bonus or promotion at Casinochan Casino, you must meet the following requirements at the time of claiming:

Be a registered and fully verified account holder with us
Be at least 18 years of age
Be located in a jurisdiction where participating in online casino play is permitted under applicable law
Not be subject to any self-exclusion, account restriction, or suspension on your account with us
Have not exceeded any bonus claim limits specified in the individual promotion

One Account Per Player

Each player is permitted to hold one account with us. All bonuses and promotions are limited to one claim per person, household, IP address, device, and payment method, unless a specific promotion states otherwise. Opening multiple accounts, or coordinating with others to claim the same bonus across different accounts, is strictly prohibited. Violations of this policy will result in the forfeiture of all bonuses and any related winnings, and may lead to permanent account closure.

How Bonuses Work

Claiming a Bonus

Available bonuses and promotions are displayed in the Promotions section of the Casinochan Casino site. To claim a bonus, follow the instructions outlined in the specific promotion. Some bonuses are applied to your account automatically upon meeting a qualifying condition such as making a deposit, while others require you to enter a bonus code at the cashier or to opt in manually. Always read the individual promotion details carefully before making a deposit, as qualifying conditions vary.

Wagering Requirements

Most bonuses at Casinochan Casino are subject to wagering requirements before any winnings derived from them can be withdrawn. The applicable wagering requirement for each offer will be clearly stated in the individual promotion's terms. Until the wagering requirement has been met in full, bonus funds and any winnings generated from bonus play will remain in your bonus balance and will not be available for withdrawal.

Different game types contribute at different rates towards completing a wagering requirement. For example, slots may contribute at a higher rate than table games or live casino titles. Specific contribution rates are listed in the relevant promotion details or in our general terms. We recommend reviewing these rates before choosing which games to play with your bonus funds.

Bonus Expiry

All bonuses and any winnings generated from them carry an expiry date. If the wagering requirement is not completed before the bonus expires, the bonus funds and any associated winnings will be automatically removed from your account with us. The expiry period for each bonus is stated in the individual promotion. We recommend noting the expiry date before you begin playing so you can plan your sessions accordingly.

Types of Bonuses

Deposit Bonuses

Deposit bonuses are awarded as a percentage of a qualifying deposit, up to a maximum bonus amount as specified in the relevant promotion. To activate a deposit bonus, you must deposit at least the minimum qualifying amount stated in the offer. Deposits made using certain payment methods may not qualify for a deposit bonus; always check the exclusions listed in the promotion before depositing. Bonus funds are credited to your account separately from your real money balance and will be used after your real money funds have been depleted.

Free Spins

When free spins are awarded as part of a promotion, they will be credited to your account and are valid for use on the designated game or games specified in the offer only. Free spins cannot be transferred or exchanged for cash. Winnings generated from free spins are subject to the wagering requirements and any maximum win cap stated in the promotion. Free spins that are not used within the stated validity period will expire and be removed from your account.

No Deposit Offers

Where a no deposit bonus is offered, it will be clearly identified as such in the promotion. No deposit bonuses are subject to the same wagering requirements and expiry conditions as other bonus types, unless stated otherwise. A maximum withdrawal limit may apply to winnings generated from a no deposit bonus; any such limit will be specified in the promotion terms.

Responsible Gambling and Bonus Restrictions

Casinochan Casino is committed to responsible gambling. Our promotional offers are designed to be enjoyed as part of a safe and balanced approach to gaming. If you have set deposit limits, loss limits, wager limits, or session time limits on your account with us, these controls remain in effect regardless of any bonus or promotion you accept. Bonuses will not override any responsible gambling restrictions you have applied.

Players who have voluntarily self-excluded or who are subject to a mandatory exclusion period are not eligible to receive or use any bonus or promotional offer. If a bonus is credited to an excluded account in error, it will be removed along with any associated winnings.

We encourage all players to think carefully before accepting a bonus. Wagering requirements mean that bonus funds must be played through before they can be withdrawn, which may not suit every playing style. You are never obligated to accept a bonus, and declining one will not affect your ability to make deposits, play, or withdraw using your real money balance.

Only claim a bonus if you are comfortable with the associated wagering requirements and expiry timeframe
Set account limits that reflect your personal budget before participating in any promotion
Contact our support team via the Help section of our site if you have any questions about how a specific bonus works
Visit our Responsible Gambling page for further information and support resources available to Australian players